Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Top Base website at https://www.topbase.com.au (the “Website”) and any services we provide. By using our Website or engaging our services, you agree to these Terms. If you do not agree, please do not use the Website.

Last updated: 1 July 2026.

1. About Us

This Website is operated by Top Base Pty Ltd (trading as “Top Base”, “we”, “us” or “our”), a digital agency based in Melbourne, Victoria, Australia. You can contact us at info@topbase.com.au.

2. Using Our Website

You may use our Website for lawful purposes only. When using the Website, you agree not to:

  • use the Website in any way that breaches any applicable local, state, national or international law;
  • attempt to gain unauthorised access to the Website, the server on which it is stored, or any connected server, computer or database;
  • transmit any material that is defamatory, offensive, or otherwise objectionable, or that contains viruses or harmful code; or
  • use the Website to send unsolicited or unauthorised advertising or promotional material.

3. Intellectual Property

All content on this Website — including text, graphics, logos, images, page layouts and software — is owned by or licensed to Top Base and is protected by Australian and international copyright and intellectual property laws. You may view and print content for your own personal, non-commercial use, but you may not reproduce, distribute, modify or republish any content without our prior written permission.

4. Our Services

Any services we provide — including software, web application, and design services — are subject to a separate quote, proposal or written agreement. Where those documents conflict with these Terms, the specific terms of that quote, proposal or agreement will apply to the services described in it. Prices for services are as quoted and may be subject to change before an order is accepted.

5. Quotes, Payments and Cancellations

Quotes we provide are valid for the period stated in the quote. Payment terms, milestones and any deposit requirements will be set out in your quote or agreement. Unless stated otherwise, all fees are in Australian dollars and, where applicable, are inclusive of GST.

6. Third-Party Links

Our Website may contain links to third-party websites or resources. We provide these links for your convenience only and do not endorse and are not responsible for the content, products or services available on those external sites.

7. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Competition and Consumer Act 2010 (Cth) or any other law where to do so would be unlawful. For major failures with a service, you are entitled to cancel your service contract and to a refund for the unused portion, or to compensation for its reduced value, and you are entitled to be compensated for any other reasonably foreseeable loss or damage.

8. Disclaimers and Limitation of Liability

To the maximum extent permitted by law, and subject to the Australian Consumer Law, the Website and its content are provided on an “as is” and “as available” basis without warranties of any kind. We do not warrant that the Website will be uninterrupted, secure, or error-free. To the extent permitted by law, our total liability to you arising out of or in connection with the Website or these Terms is limited to, at our option, resupplying the relevant services or paying the cost of having them resupplied.

9. Indemnity

You agree to indemnify us against any loss, damage, cost or expense we incur arising from your breach of these Terms or your misuse of the Website, to the extent that loss is not caused by our own negligence or breach.

10. Privacy

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Please see our Privacy Policy for details on how we collect, use and protect your personal information.

11. Changes to These Terms

We may update these Terms from time to time. Any changes take effect once published on this page, and your continued use of the Website means you accept the updated Terms. We encourage you to review this page periodically.

12. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia. You and Top Base submit to the non-exclusive jurisdiction of the courts of Victoria and the courts of appeal from them.

13. Contact Us

If you have any questions about these Terms, please contact us at info@topbase.com.au.